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Will the Cold Plunge Chiller cause an electrical hazard while in use?
Our Cold Plunge Chiller equipment meets international safety standards of SCC & FCC & UL certificate and is equipped with waterproof and leakage protection features. You can use the chiller with confidence, as the device has undergone rigorous electrical safety testing to prevent any risk of electric shock, even while you're submerged in cold water. For ongoing safety, please regularly inspect the device, ensuring that power cables and connectors are in good condition.
Why should you avoid using a cold plunge after drinking alcohol?
Alcohol can impair the body’s ability to regulate temperature, reducing your tolerance to cold and increasing the risk of hypothermia. Additionally, drinking before using the cold plunge can diminish your body’s ability to respond to cold stimuli, raising the likelihood of injury. For your safety, we strongly recommend avoiding cold plunges after consuming alcohol, ensuring your body is in its best condition for safe use.
Who should avoid using the cold plunge?
Cold plunges may not be suitable for individuals with certain health conditions, including:
- Heart disease patients: Cold water immersion causes blood vessels to constrict, which can raise blood pressure and heart rate, potentially placing extra strain on the heart.
- Hypertension patients: Cold water can trigger fluctuations in blood pressure, which may pose health risks.
- Pregnant individuals: Cold plunges can affect both the individual and the fetus.
- Individuals with skin conditions: Cold water may exacerbate certain skin conditions, such as eczema.
- Respiratory conditions: Cold water may worsen breathing difficulties, especially for individuals with asthma or other respiratory conditions.
If you belong to any of these categories, we advise you to consult with a healthcare professional before using the cold plunge to ensure it’s safe for you.
How can you avoid adverse reactions or overuse of the cold plunge?
Psychological and physical adaptation: Some individuals may experience significant discomfort or mental stress during cold plunges. Overuse can lead to anxiety, fatigue, or other health concerns.
How to prevent this: Cold plunging should be a gradual process, particularly if you are new to it. Do not force yourself to stay submerged too long. Start with higher water temperatures and gradually reduce the temperature as your body adapts. Limit each session to no more than 10-15 minutes, and always monitor how your body responds. If you feel any discomfort, stop immediately and warm up.
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How long will it take to receive my order?
Mainland USA: 2-5 business days (Free shipping).We ship to all U.S. locations using UPS, FedEx, USPS, Amazon Shipping, and occasionally other partner carriers. If your order is delayed beyond 10 business days, please contact us.
How much does delivery cost?
We currently offer free shipping for all orders.
Can I choose a delivery date?
Yes, you can. Please contact us via email(support@ascoldplunge.com), and we will arrange to ship your order on your preferred date.
Where are my orders being sent from?
Orders are dispatched from our warehouses located in California, Georgia, and New Jersey.
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Do you offer a warranty for your products?
Yes, we offer a 1-year warranty on all our products.
I've noticed a fault with my product, what can I do?
Our warranty covers any manufacturing, fault, or material defect. Please notify us within 30 days of noticing any defects, and we will arrange a refund or replacement for you.
What is not covered under the warranty?
The warranty does not cover any accidental drops, blows, improper use, or other issues not attributable to a manufacturer defect.
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Not happy with your AS ColdPlunge product?
If you experience any issues with your AS Cold Plunge product, please contact us immediately. Depending on the situation, we typically offer immediate replacements or refunds.Email us at support@ascoldplunge.com, and our team will assist you!
Do you offer Returns & Refunds?
Yes, we offer full or partial refunds.Please refer to our Return and Refund Policy or contact us for more information.
How long after purchase can I request a refund?
Refund and return requests must be submitted within 30 days of purchase.
My order was damaged during shipping, what should I do?
If your order was damaged during transit, please contact us within 24 hours of receiving your order to initiate a shipping insurance claim.Failure to do so may affect your eligibility for compensation under the shipping insurance.